Veriato Cerebral 9.x Support

Antivirus Support Articles

• Will antivirus programs be an issue?
• Which folders and files should I exclude from antivirus?
• What if Microsoft antivirus is included with the endpoint operating systems?

Licensing

• What is the difference between a Veriato 360 and Veriato Recon license?
• What happens to a Recorder without a license?
• Can I move a license to another computer?
• What happens if I need to replace a computer?  
• What is an SHD License?
• Could a device be assigned multiple licenses simultaneously?

Database and Data Storage

• System Administration: How do I backup data?
• System Administration: How do I manage data storage / disk space at the server?  

Agent Recorders

• FAQ: Can I record servers?
• FAQ: Can I capture data from Citrix or Terminal Services hosted sessions?  
• FAQ: What kind of footprint does the agent have?
• FAQ: Can a user find the agent and remove it?
• FAQ: What are the options for deploying the agent?   
• FAQ: Why does an agent deployment fail?    

See all 7 articles

Behavioral Analysis (Recon)

• Analysis: How should I use Behavioral Groups?
• Analysis: What are the alerting options under Recon analysis?

Data Events and Views

• Monitoring: Can I create video clips of a user’s screen?
• Monitoring: Does Veriato see our Data?   
• Monitoring: How long does it take from live recording to dashboard viewing?
• Monitoring: What export interfaces are available?  
• Monitoring: What is meant by Total, Focus, and Active Time?