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Windows Agent 23R04.2

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Windows Agent Release 23R04.2
Agent Version 10.0.47382
November 13, 2023
Article No: 19542989227671

Agent updates automatically appear in the Add Agent options and in the Agent Versions section of the Management Console. We recommend deploying a new version to a test device before deploying it across the network

Recording Updates (Browser, Chat, Email)

Added support for:

  1. Chrome versions up to 113.0.5672.127
  2. Chrome version 114.0.5735.134
  3. Chrome version 114.0.5735.199
  4. Chrome version 115.0.5790.99

Enhancements

  1. Lock/Unlock – Added support for screen lock and unlock events.
  2. Active Time – To clarify active vs. focus time, an application’s active time is flushed on a change of user focus.
  3. Screenshots – Updated screenshot capture and data return methods. Continuous screenshot sessions are flushed at midnight for improved context mapping.
  4. Additional Logging – To verify operation and server communication, the agent now logs the creation of a device, a new user login, sending data to the server, and requesting, receiving, or updating settings or profiles.
  5. Profile Updates – Changed the profile exchange format. Device and user registration methods now include group information in profile exchanges.
  6. Client Check-in – Check-in sends the device identification to the server.
  7. Groups – Updated the group identification method.
  8. Keywords - Revised the method for requesting and updating keywords.

Improvements

This version corrects many of the issues reported by customers, including:

  1. Time Zone – Ensured the UTC offset is correct for VM devices on creation or update.
  2. Record Settings – Record settings now include only Skype and MS Teams. All Chat Block options have been removed.
  3. Chat/IM – Teams recording has been verified for this upgrade. Inbound Teams messages are captured.
  4. Document Tracking – CD/DVD and removable drives are now captured by default.
  5. Keystrokes – Keystrokes are captured in Chrome and in Notepad as expected.
  6. Keyword Alerts – Verified keywords are detected and alert events are recorded as the user specifies.
  7. Web Blocking – Web URLs are now blocked as requested in Chrome and Edge browsers.
  8. Browser Extensions – Updated extensions now follow recording policy settings for email, chat, and file transfer capture. Changes to the Chrome extension allow smooth upgrading, and the Firefox extension installs using registry key type REG_MULTI_SZ.
  9. Uninstall – The standalone uninstaller (provided by Support) removes all directories as expected.
  10. Gmail Recording - Gmail inbound and outbound email is captured as expected.
  11. Agent Operation – Fixed issues causing an updated client to keep rebooting and a process to crash on Windows 10 systems.
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