Support
Frequently Asked Questions
- Licensing: What happens if I need to replace a computer?
- Licensing: Can I move a license to another Computer?
- Licensing: What happens to a Recorder without a license?
- System Administration: What are the communication requirements for Investigator?
- System Administration: How do I backup and archive the data in Investigator?
- System Administration: How long is data available?
- System Administration: Does the system tell me if a client Recorder is down?
- Monitoring: Does Veriato see our recorded data?
- Monitoring: Can I create video clips of a user’s screen?
- Monitoring: What is meant by total, focus, and active time?
- Antivirus Exceptions: How do I manage Symantec Enterprise installations?
- Antivirus Exceptions: How do I prevent ESET from detecting Veriato?
- Antivirus Exceptions: How do I prevent Trend Micro from detecting Veriato?
- Antivirus Exceptions: What if Microsoft antivirus is included with the operating system?
- Antivirus Exceptions: Will antivirus programs be an issue?
- Recording: Why does a deployment fail?
- Recording: What are the options for deploying the Recorder?
- Recording: Can a user find the Recorder and remove it?
- Recording: Can I record computers that leave the network?
- Recording: What kind of footprint does the Recorder have?