Frequently Asked Questions

Does Veriato Vision have on premise, private cloud, and cloud (SaaS) based options?

• Veriato Vision is only offered as a cloud-hosted solution.

What operating systems are you compatible with?

• Veriato Vision is compatible with Windows, Mac, Terminal Servers (VMWare Citrix), Chromebooks, Android and iOS devices. Read more about Veriato Vision compatibility here.

Can the solution monitor activities on smart phones?

• Yes, Veriato Vision can monitor both Android and iOS devices. Read more about our smart phone compatibility and monitoring here.

Is the data encrypted both at rest and in transit?

• Yes. Veriato Vision encrypts the recorded data locally on the endpoint and transmits this data to the server over a secure TLS connection.

How do I install/deploy the recorders on the endpoint machines?

• There are 3 different ways to install the recorder. The most common ways to install are the following:
  1. Download the installer from https://www.veriatocloud.com and install while on the target PC (requires physical or remote desktop access to install).
  2. Silently & remotely deploy the recorder to machines across the network. We provide a silent executable which can be deployed using either our tool (NetDeploy) or yours. Works on network or over VPN.
  3. Contact support for an installation file that you can send to the users you plan to monitor which will download the silent installer; the users will simply need to run the installer by double clicking on it.

What is the size of the client recorder file that is downloaded to the monitored computers?

• The client recorder installer file is roughly 50MB in size.

How does your software work with Anti-Virus? Will I have to make any changes to my Anti-Virus software?

• Veriato Vision is designed to work with all major anti-virus solutions, however you may need to temporarily disable your anti-virus and set a folder exclusion during to ensure compatibility. Read more about antivirus compatibility here.

Does the monitoring solution provide advanced reporting and dashboard capability?

• Yes our dashboard comes with 70 pre-configured reports in Chart View as well as dozens of configurable reports which can be scheduled and sent automatically via email to a list of recipients on a daily, weekly or monthly basis.