Will antivirus programs be an issue?

Applies to: Veriato Cerebral, 9.x
Article No: 360015114234
Antivirus Exclusion

Although most antivirus providers allow Veriato products, some programs, especially on Windows, may detect and quarantine Veriato Cerebral files. A few of the tested and documented antivirus providers, who may or may not be detecting Cerebral, are:

1. Identify active antivirus.
2. Disable unnecessary antivirus, for example, a native Windows program.
3. Add Veriato folders or files (as the program allows) to a “whitelist” or “exceptions” in the antivirus or anti-spyware settings
4. If instructed, disable antivirus and anti-spyware scanning before installing.
5. Run the Cerebral Server installation and deploy a test Recorder installation before deploying across the network. If there are no antivirus detection issues, you're ready for ongoing monitoring.

Updated June 11, 2019