Latest Windows Recorder - November 13, 2023 (7.7.47382.5) – Veriato Support

Applies to Veriato Investigator
Article No: 28314158476567
Windows Recorder
November 13, 2023

Recording Updates (Browser, Chat, Email)

Added support for:

Data Ingres, installation, and updates have been tested with the new Windows Agent.

Device Rename – Renaming a device locally and restarting it automatically updates the device name at the server.
Preventing Antivirus Detection – Temporary files required for a manual setup install of the agent are now placed in and run from folders that can be easily excluded (winipbin, winipbin-install, or winipdat). Running all processes from the main agent installation folder avoids ESET detection.

Lock/Unlock – Added support for screen lock and unlock events.
Active Time – To clarify active vs. focus time, an application’s active time is flushed on a change of user focus.
Screenshots – Updated screenshot capture and data return methods. Continuous screenshot sessions are flushed at midnight for improved context mapping.
Additional Logging – To verify operation and server communication, added event logs for creating a device, a new user login, on sending data to the server, and on requesting, receiving, or updating settings or the user profile.
Profile Updates – Changed the profile exchange format. Device and user registration methods now include group information in profile exchanges.
Client Check-in – Sends the device identification to the server.
User Login – Returns the external IP and Remote Hostname to the server.
Data Events – Now include the agent version, user, and device identification.
Groups – Updated the identification method, and now allows group name customization.
Keywords - Revised the method for requesting and updating keywords.
Email Attachments – Instead of being sent separately, attachments are added as base64 to Email events.

This version corrects many of the issues reported by customers, including:

Time Zone – Ensured the UTC offset is correct for VM devices on creation or update.
Record Settings –Record settings include only Skype and MS Teams, and the Chat Block options have been removed.
Chat/IM – Teams recording has been verified on upgrade. Inbound Teams messages are captured.
Document Tracking – CD/DVD and removable drives are captured by default. Added support for excluding System Files.
Keystrokes – Now recorded in Chrome and in Notepad as expected.
Keyword Alerts – Verified keywords detected and alert events recorded as specified by the user.
Web Blocking – Web URLs are now blocked as requested in Chrome and Edge browsers.
Browser Extensions – Updated extensions follow recording policy settings for email, chat, and file transfer capture. Changes to Chrome allow smooth upgrading, and the Firefox extension now installs using Registry key type REG_MULTI_SZ.
Uninstall – The standalone uninstaller (provided by Support) removes all directories as expected.
Gmail - Gmail inbound and outbound mail is captured as expected.
Agent Operation – Fixed an issue causing an updated client to keep rebooting and where an agent process crashed on Windows 10 systems.