Support
Article No: 14818396970519
Windows OS support
The following Microsoft Windows versions have been tested for support:
- Windows 11
- Windows 10
- Windows Server 2019, 2016, 2012
- Records both persistent and non-persistent VDI environments including VMware, Citrix Virtual Apps, and XenDesktop among others.
Other prerequisites:
- Free Disk Space
Requires 1.5 GB free disk space at the endpoint device. - Antivirus Exclusions
Be sure to set the listed exclusions at each Windows device BEFORE attempting to install the agent.
NOTE: Recording support varies between the the current Windows Agent (version 8.2.xx.xxxx) and the updated Windows Agent delivered to new Vision customers (version 10.0.47xxx.xx). The updated agent offers expanded capability and reliability and can be provided on request from Support. See Identify Your Windows Agent.
Event recording support
Veriato Vision records the following data types on Windows machines:
■ Supported ■ To Come (or Partial) ■ Not Currently Supported
|
Events Recorded |
Windows Agent 8.2.xx.xxxx | Windows Agent 10.0.47xxx.xx |
|
Logon Events |
Login, logoff events Lock, unlock events Remote login, disconnect, and unlock events |
Login, logoff events Lock, unlock events Remote login, disconnect, and unlock events |
|
Alert Events
|
Alert words detected
|
Alert words detected
|
|
Notifications: Website category accessed
User behavior (as specified)
Other Activity (as specified) |
Notifications Website category accessed
User behavior (as specified)
Other Activity (as specificed) |
|
|
Alert on opening an application |
Alert on opening an application |
|
|
Agent fails to check-in notification |
Agent fails to check-in notification |
|
|
Email Events
|
Email sent and received (see below)
|
Email sent and received (see below) |
|
Chat/IM events
|
Participants and text messages (see below)
|
Participants and text messages (see below) |
|
Applications
|
Applications used
Active time
Productive and unproductive time
Block programs by time
|
Applications used
Active time
Productive and unproductive time
|
|
Command Line Apps (Tested apps) |
CMD.exe PowerShell Cygwin's BASH ConEmu Click |
CMD.exe PowerShell Cygwin's BASH ConEmu Click |
|
Websites
|
Websites visited Active time
Productive and Unproductive time
See browser support
|
Websites visited
Active time
Productive and Unproductive time
See browser support |
|
Searches
|
Searches and search words at websites |
Searches and search words at websites |
|
File Tracking
|
File activity* (for selected documents) USB activity Files Printed Dropbox Downloads HTTP/HTTPS Downloads |
File activity* USB Activity Files Printed Dropbox Downloads FTP Downloads HTTP/HTTPS Uploads HTTP/HTTPS Downloads Other Cloud Drives (see below) |
|
Other Cloud Drives (see below) HTTP/HTTPS Uploads FTP Downloads FTP Uploads |
FTP Uploads |
|
|
Keystrokes
|
Keystrokes typed Raw and formatted data |
Keystrokes typed Raw and formatted data |
|
Screenshots
|
Continuous screenshots (time interval) On alert words detected Smart Screenshots
|
Continuous screenshots (time interval) Smart Screenshots |
|
On alert words detected |
Web browser recording support
The Windows Agent records the URL, domain, window caption, and other data about websites a user accesses.
■ Supported ■ To Come (or Partial) ■ Not Currently Supported
| Web Browsers | Windows Agent 8.2.xx.xxxx | Windows Agent 10.0.47xxx.xx |
|
Microsoft Edge (Chromium)
|
Websites visited Web searches Alert by website Website productivity Files Downloaded HTTP/HTTP Google Drive Downloads One Drive Downloads |
Websites visited Web searches Alert by website Website productivity Files uploaded HTTP/HTTPS Files Downloaded HTTP/HTTP Google Drive Uploads/Downloads One Drive Uploads/Downloads |
|
Files uploaded HTTP/HTTPS Block / White-list Websites |
Block / White-list Websites |
|
|
Google Chrome |
Websites visited (URL and domain) Web searches Alert by website Website productivity Files Downloaded HTTP/HTTPS Google Drive Downloads Dropbox downloads |
Websites visited (URL and domain) Web searches Alert by website Website productivity Files uploaded HTTP/HTTPS Files Downloaded HTTP/HTTPS Dropbox Uploads/Downloads Google Drive Uploads/Downloads One Drive Uploads/Downloads |
|
Files uploaded HTTP/HTTPS Block / Whitelist Websites |
Block / Whitelist Websites |
|
|
Mozilla Firefox |
Websites visited (URL and domain) Web searches performed Alert by website Website productivity |
Websites visited (URL and domain) Web searches performed Alert by website Website productivity |
|
Block / White-list websites |
Block / Whitelist Websites |
Email recording support
The Windows Agent records incoming and outgoing email messages.
Supported To Come Soon Not Currently Supported
| Email Client Support | Windows Agent 8.2.xx.xxxx | Windows Agent 10.0.47xxx.xx |
|
Gmail (Webmail) |
Webmail & opened attachments |
Webmail & opened attachments |
|
Yahoo (Webmail) |
Webmail & opened attachments |
Webmail & opened attachments |
|
MS Outlook |
Emails |
Emails & attachments |
|
MS Outlook.com/365 |
Webmail & opened attachments |
Webmail & opened attachments |
Chat client recording support
The Windows Agent records incoming and outgoing text messages.
Supported To Come Soon Not Currently Supported
| Chat Client Support | Windows Agent 8.2.xx.xxxx | Windows Agent 10.0.47xxx.xx |
|
Facebook Messages |
Not supported |
Support to come |
|
Facebook Chat |
Not Supported |
Support to come |
|
MS Teams |
Not supported |
Text messages & attachments |
|
Skype |
Text messages & attachments |
Text messages & attachments |
|
Skype for Business |
Text messages & attachments |
Text messages & attachments |
|
Google Chat |
Not supported |
Not supported |
|
Yahoo Messenger (browser) |
Not supported |
Not supported |
Updated: 05/01/2023